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Overview of the German Healthcare System - ehonahyjabim.tk

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The effect of social media interactions on customer relationship management

However, many hospitals offer additional options for privately insured patients who want a higher level of comfort than the standard offer at German hospitals. Patients in Germany for medical treatment can be sure they will be treated with honesty, transparency and respect. However, this also means that doctors will always tell patients the truth, even in cases of a bad prognosis. Sometimes, if a patient is traveling with their family, the family may want to keep the severity of their family member's illness a secret from them, so they don't have to worry.

A German doctor, however, will not hide information from a patient about their own health. If the family is seriously worried about how the patient will react to hearing bad news about their diagnosis, this must be discussed with the doctor beforehand. In normal circumstances German doctors tell patients the truth. They will ask detailed questions about the patient's medical history and diagnosis in their home country, and it is important that they receive up-to-date medical documents and reports.


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Additionally, if the patient's condition changes, they expect to be informed quickly, because this may affect the treatment recommendations. The patient needs to sign a consent form before undergoing treatment, and they will have the opportunity to ask questions, which German doctors will answer in great detail. For some patients, this can feel overwhelming. In Germany, the goal of the hospital is to provide patients timely and effective treatment so they return home as quickly as possible.

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This approach can actually save patients money, because by spending less time in the hospital they wind up paying less overall. Article contributed by Premier Healthcare Germany. Premier Healthcare Germany GmbH is a patient management company that was founded in Its headquarters are in Hamburg, Germany.